ISD Continues to Solicit Potentials of Digitisation in National Education Services

Jakarta, 14 December 2016

ISD Continues to Solicit Potentials of Digitisation in National Education Services

Jakarta, December 14 2016. After succeeding the previous Focus Group Discussion (FGD) on Health Services: Challenges and Opportunities of Digitisation, ISD continued exploring digitisation opportunities in Indonesia’s education services. Attended by more than 80 key players in national education sector, Antarina Amir, Founder & CEO HighScope Indonesia and ISD Board of Founders, assumed the role as the Moderator and the Main Discussant of ISD Dialogue Series on Education Services: Finding the Best Practices for Digital Transformation in Education Services.

“In total, the major parts of Indonesia’s population are not digital native. They need to adapt and learn new things to keep up with digital technology. In the same time, the demand of digitisation is relatively high because of the most essential problem in our education sector: the gap of quality between schools in rural and urban areas is high,” said Antarina Amir in her welcoming remarks.

Despite the existing situation, Professor Kalamullah Ramli (Muli) from Universitas Indonesia reminded that policy environment is the key factor in opening up market access for private sector to contribute in education services. Although Indonesia has three million teachers and 50 million students across 200,000 schools (EdTech Indonesia, 2014), investment in this so-called lucrative sector would meet various barriers without legal certainty.

“There are basically four elements we need to strengthen in the digitisation procedures. They are accreditation of the universities or educational institutions, standardization of learning quality, protection to the consumers, and provision of the equal opportunities for every student in Indonesia. The regulation must provide certainty and security for stakeholders, including digital-technology providers,” emphasized Professor Muli.

In relations to policy environment, Doni Koesoema, Founder and CEO Pendidikan Karakter Education Consulting, said that Syllabus 2013 (Kurikulum 2013) is a perfect example that encompasses both digitisation and the importance of regulatory certainty. Doni argued that the Government should gather more information in upstream and downstream processes in order to reduce the gap between input and expected output in the education sector.

“Kurikulum 2013 is a very good example because it requires the removal of the Information and Communication Technology (TIK) Subject from teaching program. It means that the Government assume our teachers and students as digital natives, so that they no longer need the TIK Subject. In the same time, research indicates that 70% of Indonesian teachers are not technological savvy,” explained Doni Koesoema.

Neneng Goenadi, ISD Board of Founders, responded to the complexity of Indonesia’s education sector, especially to the digital technology in the transfer-of-knowledge process. She thoroughly explained five principles for educators in the digital world. Those things are digital vision, digital pedagogical concept, design of digital experience, engagement and trust, and relevance. Neneng added, digital technology might eradicate the role of human in daily activities, including in the workforce. For example, the role of financial auditor could be slowly, but surely, replaced by automated robot or software. Therefore, human should master particular area by learning comprehensive insights, not only basic knowledge.

“Accenture research in 2015 concluded that university students want more integration of technology into the classroom experience, to have online access to materials and classes. This means that digital technology should be embraced as the answer for today’s generation,” said Neneng Goenadi.

On another hand, Endang Tjahyawati from the Directorate of Trade in Services Negotiations, the Ministry of Trade Republic of Indonesia, said that in current international trade negotiation, digitisation also plays a strategic role.

“In Australia-New Zealand and ASEAN Free Trade Agreement (ANZ-ASEAN FTA), we currently discuss about creating a standardized quality of education and profession. In the capacity-building requirement, e-Learning is proposed as a mean to reach the purpose,” said Endang Tjahyawati.